eContactShare makes it easier than any other tool to manage your team across all the facets of your demanding business.
It starts by allowing you to choose whether to set up the contacts inside eContactShare, or integrate with your existing address book in Microsoft Exchange ® or Google. eContactShare also connects LinkedIn or Facebook – great for clubs and non-profits!
Everyone gets an invitation email with instructions on how to download and use the free mobile apps for iOS and Android.
The email format can be customized with your company or organization logo as well as other information to make it a truly personalized experience.
You decide how much access members get. A business with company-owned devices may want centralized control of contact data to keep all their devices organized and uniform.
On the other hand, an organization like a church or a sports team may choose to allow members to control what information they share with the opt-in feature. eContactShare can handle both access models easily.
Once a directory is created, it’s easy to set up groups and even add sub-groups to keep all your teams organized and in-touch. Members have the flexibility to be in one group or several.
Your team members can use eContactShare to search by group, title or name. They can send group messages using SMS or push-to-talk*.
*SMS and PTT messaging rates may apply.
Unlike other stand-alone apps, your contact data never becomes out-of-date on eContactShare. Administrators centrally control contacts or users maintain their own data through the mobile app or with a quick and intuitive web portal.
The contacts are stored on our secure cloud server and synchronized with the team automatically. If the directory is integrated with your company address book (i.e. Microsoft Exchange Server), constant syncing through the eContactShare API ensures “freshness.”
Stop maintaining two lists with other tools and keep it “fresh” with eContactShare.
The Apple and Android mobile apps can be used to look up people in your team by group, role, name, etc. The best part is they don’t all have to be on your phone or uploaded to your Google contacts for you to find them. What’s more, it integrates with the contact app on your phone, so you don’t even need to open the app to get the data you need.
Need to find the newly-hired regional sales rep for Chicagoland but don’t have a name? Search eContactShare for the role and get the new contact details. In the old way, the last rep’s contact details would be in your phone – expired and growing mold.
eContactShare is enterprise-ready and carrier-grade.
The infrastructure is designed for high volume, through a massively-scalable architecture on geo-diverse cloud servers. It is secure, to protect your business’s valuable data.
For communication services providers, eContactShare conforms to the OMA Converged Address Book standard as well as the GSMA RCS requirements.
Contact the eContactShare team to learn more about how it can be the converged address book for all your contact-centric, value-added services.